Frequently Asked Questions

How will I know what my product will look like?

An online proof will be available for your review after you have uploaded your files. We strongly urge customers to check the electronic proof of their artwork before submitting the order. No job will be sent to press without your approval. 

 

An online proof is NOT an accurate color reproduction of your final printed piece but is the final opportunity for you to check the layout, bleeds, crops and final text. Electronic proofs do not show transparency and print issues. They also do not show the color change from RGB or Pantone to CMYK. Therefore, Nisqually Post and Print will not be liable for color variation between the proof and the printed product.

 

We will try our best to match the colors of the proof and the printed product but please understand that color variation differences are inherent inconsistencies of the printing process and we will not be held responsible for it. It is the customer's responsibility to determine if the job is color critical.

 

The proof should be checked by you against the original file for possible errors in layout, copy, spacing, punctuation or image placement. You, the customer, are fully responsible for all that is contained in the final approved proof, so please make sure you review it thoroughly.

What if I want to make changes to my order after I order it?

All sales are final. Since we customize each order according to your file and exact specifications, no refunds will be given once Nisqually Post and Print starts working on your order. Usually, work will begin on your job as soon as we have received your files and payment. In the event that we have not started working on a specific order or it has not been sent to the press yet, we may allow a one FINAL change to artwork. However, any labor hours (proofs, graphic design, etc.) will result in an additional Design Fee of 30 mins charge to be billed to the customer.

How long will it take to print my product after I order it?

We do not guarantee turnaround time. Our process takes two (2) to four (4) business days for production AFTER estimate and artwork approval, and a minimum of 50% payment made to Nisqually Post and Print.

What payment methods do you accept?

Nisqually Post and Print accepts Apple Pay, Samsung Pay, Visa, Mastercard, American Express, check and cash.

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